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Complaints, Compliments and Enquiries

The Barnet Federation team aim to provide high quality, patient centred healthcare services to our patients. Feedback helps us to identify and share good practice and we welcome your comments, suggestions and enquiries.

However we understand that at times things can go wrong and there is genuine need to complain. We value the opportunity to investigate and resolve issues swiftly and amicably as possible.

If you have any problems making a complaint and would like help from an advocate please click on the link below

NHS complaints

If you have a comment, enquiry or wish to pursue a complaint about our services or organisation please complete the form as soon as possible

If this is not possible, your complaint should be submitted within 12 months of the event that caused the problem; or within 12 months of discovering that you have a problem.

All enquiries and complaints will be acknowledged within 3 working days 

Alternatively, you may write to us at our address below

Our registered address:
Barnet Federated GPs CIC
311 Ballards Lane
Finchley
N12 8LY

Email: barnet.federation@nhs.net

Contact number: 0203 982 9800

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